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Professional / curriculum vitae

Kamil Dzierzek.
Senior QA Engineer.

I’m a Senior QA Engineer. Before that I worked in IT support, operations, process engineering and hardware testing.

Email me Download CV PDF ↓

01 / Profile

I ended up in QA by following problems.

I started by testing laptop motherboards, then moved through process engineering, advanced IT support and logistics operations before getting into software QA. The route looks a bit messy on paper, but every job involved figuring out why something was not working and what to do next.

These days I spend most of my time working out how a change should behave, where it can break, how to reproduce a problem and how to explain it clearly enough that somebody can act on it.

Outside work I build and host small web projects and keep learning Python and SQL. They are useful technical side skills, but QA is still the job.

02 / Skills

What I actually do.

01

Quality assurance

Test planning, frontend and backend testing, regression, issue investigation and writing defects people can actually work with.

02

Investigation & troubleshooting

Reproducing issues, narrowing down the conditions and following the problem until I know something useful.

03

Web / technical side projects

HTML, CSS, JavaScript, PHP and VPS hosting on my own projects, plus Python and SQL that I’m still learning.

04

Documentation & collaboration

Documentation, knowledge articles, workshops and training, plus a lot of translating between customers, analysts and technical teams.

03 / Experience

Work history

The full version, from motherboard testing in 2014 to Senior QA today.

May 2022 - present
Dublin, Ireland

Senior QA Engineer

DP World

  • Prepare test plans.
  • Test frontend and backend changes.
  • Investigate issues in the internal system and web frontend.
  • Discuss usability and ease-of-use improvements with developers.
  • Work with web reports, Excel files and internal-system reports.
  • Work with developers and analysts.
  • Create and maintain knowledge articles and instructions for the QA team and customers.
  • Run training sessions and take part in workshops with my team and other teams.
  • Work directly with customers to clarify expectations and explain new changes.
Feb 2018 - May 2022
Dublin, Ireland

Senior Office Administrator

Primeline VNE

  • Prepared quotations for multiple customers.
  • Created orders for multiple customers.
  • Managed stock booking.
  • Prepared and maintained operational documentation.
  • Prepared and maintained reports and trackers.
  • Investigated stock issues.
  • Prepared processes for new customers.
  • Performed stock checks.
  • Trained new employees.
  • Trained an external company to use the warehouse administration platform.
  • Built and maintained business relationships with customers.
  • Worked with transport and warehouse teams on collection and delivery schedules.
  • Managed the team in the manager's absence, including task allocation.
  • Handled local IT duties, including setting up laptops and desktops and troubleshooting software and hardware issues.
May 2015 - Jan 2018
Łódź, Poland

IT Expert

Fujitsu Technology Solutions

  • Handled advanced software troubleshooting, locally and remotely.
  • Diagnosed hardware issues.
  • Adjusted work environments within the permissions defined for each supported unit.
  • Ran software-troubleshooting training for support teams.
  • Created and maintained knowledge articles for my team and support teams.
  • Supported knowledge transfer between the Łódź and Munich units.
  • Helped support teams with more advanced cases.
  • Reviewed software updates and patch notes and prepared patch risk assessments.
  • Worked directly with users from supported organisations, including Depfa Bank, Deutsche Leasing and Fujitsu.
  • Worked with specialist teams inside and outside the company.
Oct 2014 - May 2015
Łódź, Poland

Process Engineer

Compal Electronics

  • Pre-tested new motherboard models.
  • Prepared test procedures for new motherboard models.
  • Implemented new tests in Windows and DOS environments.
  • Handled advanced hardware and software troubleshooting.
  • Worked with repair and testing teams and with company headquarters in China.
Mar 2014 - Oct 2014
Łódź, Poland

Hardware Tester

Compal Electronics

  • Visually inspected laptop motherboards.
  • Assembled laptop components before testing.
  • Tested laptop motherboards.
  • Handled basic hardware and software troubleshooting.
  • Worked with repair, QA and process-engineering teams.

04 / Education & languages

Education and languages.

Languages

Polish / Native

English / Very good

Education / 2010–2012

IT technician

Post-secondary study in PROFESJA, Łódź. Completed with a European IT technician certificate.

Education / 2009–2012

Art history

University of Łódź.

Education / 2006–2009

Journalism

Secondary school in Kamienna Góra.

AdaptabilityTeamworkWillingness to learnCommunicationCritical thinkingProblem solving

05 / Side project

A web project I can point at.

Z Innej Teczki is here because it’s a real site I built, deployed and still maintain.

01

Self-hosted web project

Z Innej Teczki

A portfolio site I built for an artist, with custom layouts, a contact form, mail delivery and deployment on my own VPS.

HTML / CSS / JSPHPVPSMail delivery
Visit project

06 / Contact

Get in touch.

Email is the easiest way to reach me. The PDF is there if you need the traditional version.

[email protected] Download CV PDF ↓